What is a hostess? Today this term is gaining more and more popularity, but not everyone knows about its true meaning. In this article, we will tell you what this term is, as well as when it appeared.
What does hostess mean
A hostess (from English hostess - hostess, manager) is the face of the company whose task is to meet guests in restaurants, hotels, at large exhibitions and conferences. The hostess should be pleasant-looking, polite, courteous, intelligent, and generally speak one or more languages.
This word appeared in English as early as the Middle Ages. At the same time, it appeared in the Russian lexicon only at the end of the last century.
Depending on the place of work, the area of responsibility of the hostess can differ a lot. However, it all comes down to the fact that a representative of this profession is obliged to meet visitors, offering them, if necessary, certain services.
A company needs a hostess in order to win over visitors to their products or services, hoping that they will become their regular customers. A hostess is the first person you meet when entering a restaurant, company, hotel, exhibition or presentation hall.
Thanks to such employees, guests feel at home and can receive information on issues of interest to them. An interesting fact is that recently the so-called "escort services" have begun to be practiced, which are one of the types of hostesses. Escort - escorting clients to events where it is not customary to go alone.
So, in simple terms, a hostess is a versatile employee who meets visitors, supervises the work of staff, entertains customers, and settles possible conflicts.
